Do this now, before you need it. Email filters are easiest to update the moment after a welcome email arrives — find it in Promotions or Spam and follow the steps below.
Our Sending Address
admin@bigkahunatradingclub.com
Sender Name
Big Kahuna Trading Club
Add This to Your Contacts
Adding us as a contact is the single most reliable fix across all email platforms.
📧
Gmail
gmail.com · Google Workspace
  • Open our welcome email (check Promotions tab if not in inbox)
  • Drag the email to the Primary tab — click Yes when asked about future messages
  • Or: open the email → click ⋮ MoreMove to → Primary
  • Right-click our sender address → Add to Contacts
  • To fully whitelist: Settings → Filters → Create filter for admin@bigkahunatradingclub.com → check Never send to Spam
📘
Outlook / Hotmail
outlook.com · hotmail.com · live.com
  • Find our email (check Junk Email or Other folder)
  • Right-click the email → Mark as not junk
  • Or open email → click Move → Inbox
  • Go to Settings → Junk email → Safe senders and domains
  • Add admin@bigkahunatradingclub.com and bigkahunatradingclub.com → Save
🍎
Apple Mail / iCloud
icloud.com · me.com · mac.com
  • Find our email in Junk folder if not in inbox
  • Open it → click Not Junk button at top of message
  • Right-click our sender name → Add to Contacts
  • In Mail → Preferences → Junk Mail — ensure Trust junk mail headers set by my internet service provider is unchecked
  • On iPhone/iPad: tap sender name → Add to Contacts
💜
Yahoo Mail
yahoo.com · ymail.com
  • Check your Spam folder for our welcome email
  • Open it → click Not Spam at top of message
  • Hover over our sender name → click Add to Contacts
  • Go to Settings → More Settings → Filters → Add
  • Set From contains bigkahunatradingclub.com → deliver to Inbox → Save
🔒
ProtonMail
proton.me · protonmail.com
  • Find our email in Spam if not in inbox
  • Open it → click Not spam
  • Click our sender address → Add to Contacts
  • Go to Settings → Filters → Add filter for @bigkahunatradingclub.com → move to Inbox
🏢
Corporate / Microsoft 365
Company email · Exchange · Teams
  • Check Junk Email and Clutter folders
  • Right-click our email → Junk → Never Block Sender's Domain
  • Add bigkahunatradingclub.com to your Safe Senders list
  • If IT-managed: ask your IT department to whitelist bigkahunatradingclub.com at the server level
  • Add us to Contacts as a permanent fix

Works for Every Email Platform

Add us to your contacts. This is the single most reliable signal across all platforms that a sender is trusted.

Open and click our emails. Engagement signals to your email provider that our messages are wanted.

Mark as "Not Spam" if misrouted. This trains your filter immediately and applies to future messages.

Reply to our welcome email. A reply creates a two-way thread — the strongest trust signal possible.

Check spam/junk weekly. Filters aren't perfect. If something's missing, check there first.

Use a personal email. Corporate and school email servers often have aggressive filters you can't override.