- Open our welcome email (check Promotions tab if not in inbox)
- Drag the email to the Primary tab — click Yes when asked about future messages
- Or: open the email → click ⋮ More → Move to → Primary
- Right-click our sender address → Add to Contacts
- To fully whitelist: Settings → Filters → Create filter for
admin@bigkahunatradingclub.com→ check Never send to Spam
- Find our email (check Junk Email or Other folder)
- Right-click the email → Mark as not junk
- Or open email → click ⋮ → Move → Inbox
- Go to Settings → Junk email → Safe senders and domains
- Add
admin@bigkahunatradingclub.comandbigkahunatradingclub.com→ Save
- Find our email in Junk folder if not in inbox
- Open it → click Not Junk button at top of message
- Right-click our sender name → Add to Contacts
- In Mail → Preferences → Junk Mail — ensure Trust junk mail headers set by my internet service provider is unchecked
- On iPhone/iPad: tap sender name → Add to Contacts
- Check your Spam folder for our welcome email
- Open it → click Not Spam at top of message
- Hover over our sender name → click Add to Contacts
- Go to Settings → More Settings → Filters → Add
- Set From contains
bigkahunatradingclub.com→ deliver to Inbox → Save
- Find our email in Spam if not in inbox
- Open it → click Not spam
- Click our sender address → Add to Contacts
- Go to Settings → Filters → Add filter for
@bigkahunatradingclub.com→ move to Inbox
- Check Junk Email and Clutter folders
- Right-click our email → Junk → Never Block Sender's Domain
- Add
bigkahunatradingclub.comto your Safe Senders list - If IT-managed: ask your IT department to whitelist
bigkahunatradingclub.comat the server level - Add us to Contacts as a permanent fix
Works for Every Email Platform
Add us to your contacts. This is the single most reliable signal across all platforms that a sender is trusted.
Open and click our emails. Engagement signals to your email provider that our messages are wanted.
Mark as "Not Spam" if misrouted. This trains your filter immediately and applies to future messages.
Reply to our welcome email. A reply creates a two-way thread — the strongest trust signal possible.
Check spam/junk weekly. Filters aren't perfect. If something's missing, check there first.
Use a personal email. Corporate and school email servers often have aggressive filters you can't override.