Do this now, before you need it. Email filters are easiest to update the moment after a welcome email arrives — find it in Promotions or Spam and follow the steps below.
Our Sending Address
admin@bigkahunatradingclub.com
Sender Name
Big Kahuna Trading Club
Add This to Your Contacts
Adding us as a contact is the single most reliable fix across all email platforms.
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Gmail
gmail.com · Google Workspace
  • Open our welcome email (check Promotions tab if not in inbox)
  • Drag the email to the Primary tab — click Yes when asked about future messages
  • Or: open the email → click ⋮ More → Move to → Primary
  • Right-click our sender address → Add to Contacts
  • To fully whitelist: Settings → Filters → Create filter for admin@bigkahunatradingclub.com → check Never send to Spam
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Outlook / Hotmail
outlook.com · hotmail.com · live.com
  • Find our email (check Junk Email or Other folder)
  • Right-click the email → Mark as not junk
  • Or open email → click ⋮ → Move → Inbox
  • Go to Settings → Junk email → Safe senders and domains
  • Add admin@bigkahunatradingclub.com and bigkahunatradingclub.com → Save
🍎
Apple Mail / iCloud
icloud.com · me.com · mac.com
  • Find our email in Junk folder if not in inbox
  • Open it → click Not Junk button at top of message
  • Right-click our sender name → Add to Contacts
  • In Mail → Preferences → Junk Mail — ensure Trust junk mail headers set by my internet service provider is unchecked
  • On iPhone/iPad: tap sender name → Add to Contacts
💜
Yahoo Mail
yahoo.com · ymail.com
  • Check your Spam folder for our welcome email
  • Open it → click Not Spam at top of message
  • Hover over our sender name → click Add to Contacts
  • Go to Settings → More Settings → Filters → Add
  • Set From contains bigkahunatradingclub.com → deliver to Inbox → Save
🔒
ProtonMail
proton.me · protonmail.com
  • Find our email in Spam if not in inbox
  • Open it → click Not spam
  • Click our sender address → Add to Contacts
  • Go to Settings → Filters → Add filter for @bigkahunatradingclub.com → move to Inbox
🏢
Corporate / Microsoft 365
Company email · Exchange · Teams
  • Check Junk Email and Clutter folders
  • Right-click our email → Junk → Never Block Sender's Domain
  • Add bigkahunatradingclub.com to your Safe Senders list
  • If IT-managed: ask your IT department to whitelist bigkahunatradingclub.com at the server level
  • Add us to Contacts as a permanent fix

Works for Every Email Platform

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Add us to your contacts. This is the single most reliable signal across all platforms that a sender is trusted.

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Open and click our emails. Engagement signals to your email provider that our messages are wanted.

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Mark as "Not Spam" if misrouted. This trains your filter immediately and applies to future messages.

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Reply to our welcome email. A reply creates a two-way thread — the strongest trust signal possible.

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Check spam/junk weekly. Filters aren't perfect. If something's missing, check there first.

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Use a personal email. Corporate and school email servers often have aggressive filters you can't override.